24hr rapid quote
Prototyping to High Volume
Formingoutstanding Customer service
We are committed to an outstanding customer service experience. We believe that the best possible experience is achieved by having a “single point of contact” – namely an Account Manager, who champion the customers’ cause internally. Our team of account managers are the face of the company and are highly knowledgeable in all of our processes, while working tirelessly to form ongoing relationships with our clients.
Our account manager system enables a personal and consistent service for our clients and ensures there is always somebody to speak to who understands exactly what the customer needs. Our account managers will have an in-depth knowledge of the parts being produced for you, as well as a strong awareness of your requirements.
Having a single point of contact also means our customers get faster, more customised responses to any queries they may have.
To see how efficient we are, telephone 01480 226699 to speak to an Account Manager or complete an enquiry form.
We are also committed to continuous improvement in our customer service experience. That is why we have invested in the following technologies over the years to improve the customer service experience:
- High speed broadband email contact directly to your Account Manager
- Sophisticated bespoke quoting system for speed and accuracy
- State-of-the-art digital tooling process
- Automated production control system
- Real time data collection
- Detailed technical back-up for the Account Managers
The benefits of
working with us
We are world leaders in the development of photochemical technology to produce intricately shaped components. We have produced over 80,000 different components over the years and are highly regarded for our chemical etching process. Our engineers offer many services that you can find here, and will offer advice to improve the product and reduce the costs.
24-hour quotation service
Dedicated account managers
Rapid manufacturing service
Cost saving stock of uni-tooling
Etched fold lines for tool-free forming
Full manufacturing service and supply chain management
Access to manufacturing and technical advice and expertise
Quality accredited to ISO 9001, ISO 14001, ISO 45001 and SC21 Bronze
The key difference
One of the key reasons we achieve high levels of customer retention and longevity is the team of dedicated account managers. This ‘single point of contact’ throughout the whole process, ensures a personal service, and pride in the quality and reliability of the entire service.
Customers rely on their dedicated contacts’ understanding and in-depth knowledge of their specific requirements and know the highest standards will always be met using the most efficient and cost-effective methods.
This consistent customer service is the foundation of our customer loyalty and is maintained throughout every department and every stage of production. Put us to the test for your next project and call one of our account managers on 01480 226699 or use our customer enquiry form, we would love to hear from you.
start your production journey today
If you are looking to find a complete service include dedicated engineering to design and implement your solution, get in touch with us. You’ll be allocated your own dedicated account manager who is always on hand to advise and take care of everything for you. Call us on 01480 226699 or contact us now to see how we can add an extra dimension to your manufacturing project. Keep up to date by following us on LinkedIn.
What are the benefits of our chemical etching service?
- Fast prototyping
- Rapid 24hr quoting
- Short lead times
- Product Realisation support team
- Large stock of industry standard metals
- Low-cost manufacturing process
- Technically trained dedicated account managers
- Low-cost digital tooling
- Low-cost digital tooling design changes
- Mixed sheet graphic tools for prototypes to full production
- Vast range of metals can be etched
- Etching to Micron accuracy
- Extremely tight tolerances offered
- Half Etched fold lines for tool-free forming
- Half-etched forming to tight tolerances
- Metal properties unaltered by the etching process
- Logos can be etched into flat parts
- Tabbed-in components offered or loose
- No heat or force used in production that could distort parts
- Burr & stress-free process
- Blemish free finish
- As low as 0.010mm sheet thickness up to 1.2mm
- Heat treatment process available to harden metals
- Full hard tool forming service available
- Plating available
- Access to a vast collection of uni form tooling (save thousands and quicken lead times)
- Flat parts available in 24 hours
- Standard rapid service parts ready in 3 working days
- Sample packs available
- Seam Welding and spot welding available
- Quality accredited to ISO 9001, ISO 14001, ISO 45001 and SC21 Bronze
- Full manufacturing service and supply chain management
To find out how we can help you
Get in touch today
